Pram SPA
  • Home
  • ABOUT US
    • CLEANING PROCESS
    • TESTIMONIALS
    • FAQ
  • Pricing
    • PRIVATE EVENTS
    • OTHER EVENTS
  • Wheelchairs
  • Products
    • Baby Accident Cleaner
    • Fabric Disinfectant
    • Package Deal 2 products
    • Package Deal 3 products
    • Pram Cleaning Kit- Travel Size
    • WEE FREE Urine Stain and Odour Remover
    • Gift Cards
    • Sanitising Mini Lamp
  • BOOKINGS
    • Terms & Conditions
    • Exchange, Returns, and Refunds Policy
  • FRANCHISE
  • Contact

           FAQ

Do you use any chemicals on the baby gear?
We use a combination of high powered steam and  non-toxic, eco-friendly tailored cleaning products, which is extremely effective at cleaning a huge variety of materials, destroying any bacteria on its way.
In case your pram is impacted by toxic/black mould, the use of light chemical solution may be required. We do not undertake this treatment without your permission . After this treatment your items will be soaked, washed and thoroughly rinsed again.

I booked an appointment online, but need to make a change to my booking. How do I do this?
Please contact us with any changes you wish to make to your appointment at least 24 hours beforehand and we will do our best to accommodate your request.

How much does Pram Spa charge?
We offer a variety  of packages  based on the level of service required.

What types of payment do you accept?
We accept cash, PayPal and bank transfers.

How long does it take for Pram Spa to  clean my pram or a car seat?
Cleaning time varies based on the service and the weather, however it's usually 2-3 business days.

Do you provide complementary strollers?

Yes

How often should I have my baby gear cleaned?
We recommend regular  maintenance  of your baby gear  every  6 months.
​

Do you clean other baby products (high chairs, baby slings, toys etc.)?
Of course - we can clean almost any baby gear you have. If you don’t see it listed on the menu here, please contact us.

​Do you offer a guarantee?
We are dedicated to ensuring 100% customer satisfaction. If you aren't completely satisfied with our service, please contact us and we will happily perform the service again at no charge.
​
Are your services environmentally friendly?
We use only baby-safe, eco-friendly, non-toxic cleaning products and washable cloth rags rather than paper towels. By helping families extend the life of their baby products with regular maintenance, they can use them longer or resell or donate them for use by other families.

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EMAIL                                                

info@pramspa.com.au

Telephone                                           

+61 424 624 516
© 2020 All Rights Reserved 
  • Home
  • ABOUT US
    • CLEANING PROCESS
    • TESTIMONIALS
    • FAQ
  • Pricing
    • PRIVATE EVENTS
    • OTHER EVENTS
  • Wheelchairs
  • Products
    • Baby Accident Cleaner
    • Fabric Disinfectant
    • Package Deal 2 products
    • Package Deal 3 products
    • Pram Cleaning Kit- Travel Size
    • WEE FREE Urine Stain and Odour Remover
    • Gift Cards
    • Sanitising Mini Lamp
  • BOOKINGS
    • Terms & Conditions
    • Exchange, Returns, and Refunds Policy
  • FRANCHISE
  • Contact