Do you use any chemicals on the baby gear? We use a combination of high powered steam and non-toxic, eco-friendly tailored cleaning products, which is extremely effective at cleaning a huge variety of materials, destroying any bacteria on its way. In case your pram is impacted by toxic/black mould, the use of light chemical solution may be required. We do not undertake this treatment without your permission . After this treatment your items will be soaked, washed and thoroughly rinsed again.
I booked an appointment online, but need to make a change to my booking. How do I do this? Please contact us with any changes you wish to make to your appointment at least 24 hours beforehand and we will do our best to accommodate your request.
How much does Pram Spa charge? We offer a variety of packages based on the level of service required.
What types of payment do you accept? We accept cash, PayPal and bank transfers.
How long does it take for Pram Spa to clean my pram or a car seat? Cleaning time varies based on the service and the weather, however it's usually 2-3 business days.
Do you provide complementary strollers? Yes
How often should I have my baby gear cleaned? We recommend regular maintenance of your baby gear every 6 months. Do you clean other baby products (high chairs, baby slings, toys etc.)? Of course - we can clean almost any baby gear you have. If you don’t see it listed on the menu here, please contact us.
Do you offer a guarantee? We are dedicated to ensuring 100% customer satisfaction. If you aren't completely satisfied with our service, please contact us and we will happily perform the service again at no charge. Are your services environmentally friendly? We use only baby-safe, eco-friendly, non-toxic cleaning products and washable cloth rags rather than paper towels. By helping families extend the life of their baby products with regular maintenance, they can use them longer or resell or donate them for use by other families.